How to Fix Skype Camera Not Working in Windows 10

There are several reasons why your Skype camera may not be working. From wrong camera settings to incompatible camera drivers and a physically damaged device; it can be anything. Most users who face Skype camera issues are the ones using an external webcam. The camera issue is not very common with devices such as laptops and tablets which come with integrated cameras. In this guide, we will share some of the solutions that you can apply to fix your camera for Skype video calls.

Skype camera not working on Windows 10

Skype Camera Not Working  – Windows 10

1. Reinstall Skype

The obvious solution is to uninstall Skype, download the latest version, and reinstall it. Here is how you do it.

  1. Open the Settings app and go to the Apps group of settings. Select the Apps & features tab.
  2. From the list, click on Skype and select Uninstall.
  3. Now Reboot your system.
  4. Go to the Microsoft Store download the latest version.
  5. Once you reinstall Skype, make sure you can test your microphone and camera from the settings.

This should fix the majority of the cases with Skype video call camera issues.

2. Cross-Check Camera on other Apps

Check if it’s only Skype that’s having trouble with the camera. Use another app, any app, to check if it can detect the camera. Windows 10 comes with a stock Camera app that you can use to run this check.

  1. Open the Start menu.
  2. Go to the Apps list and look for the Camera app.
  3. Open it, and check if the app is able to get a feed from it.

If the camera works perfectly on other apps and only creates a problem with skype, then it is a Skype-only issue. If the camera doesn’t work on other video call apps as well, then it can be a camera driver issue or physical damage. Here’s how you can troubleshoot the camera.

3. Webcam Configuration for Skype

Skype allows users to select which webcam to use. If you only have the one webcam, it should be selected automatically but in some cases, Skype doesn’t select it.

  1. Open the Skype app and click on the ellipse (three dots) located right next to your profile picture. Select Settings.
  2. Go to the Audio & Video tab.
  3. Open the dropdown for Camera and select the only you want to use.
  4. If the camera isn’t listed in the dropdown, Skype can’t detect it. Try one of the other solutions in the list.

4. Webcam Privacy Settings

Windows 10 now has a privacy feature that lets you enable or disable the integrated or plugged-in webcam. To check the privacy settings for the camera, follow these steps

  1. Open the Settings app and go to the Privacy group of settings.
  2. Select Camera from the left pane.
  3. Make sure you see the ‘camera access for this device is on‘ message. If it isn’t there, click Change and enable it.
  4. Next, scroll down to “Choose Which Apps Can Access Your Camera” option and turn the Skype Button on.
  5. Now open Skype, go to video settings and the webcam will be listed there. Select it.

5. Update Webcam Drivers

Sometimes the webcam doesn’t work for Skype due to outdated webcam software. This usually occurs for Windows 10 systems that come integrated with a webcam. Here are the steps to update your webcam’s device drivers:

  1. Open Device Manager.
  2. Expand either Imaging Devices or Camera. It depends on the camera you have.
  3. Right-click the camera name – In our case, it is “Integrated Camera” – click on Update driver.
  4. Wait for Windows to search for the updated driver automatically and install whatever it recommends.
  5. Restart the system and then open Skype.

6. Uninstall and Reinstall Webcam Drivers

Sometimes a device doesn’t install correctly. Again, it’s more common with external cameras but internal ones can run into the same problem, especially after a Windows update.

  1. Open Device Manager and expand either Camera or Imaging Devices.
  2. Right-click your camera and select Uninstall Device.
  3. Once the device has been uninstalled,  click the “Scan for Hardware Changes” button located on the top bar of the Device Manager.
  4. The hardware scan will detect the camera and automatically install the drivers as standalone or as a Windows update. It is advised to let Windows auto-install the drivers for your camera since manual installation can cause issues if not done right.
  5. Restart the system and open Skype’s video settings and check if the camera is working.

7. Windows Update

Updating Windows can also help in curbing the issue with a Skype camera. There are many cumulative and stand-alone updates released by Microsoft that fix bugs such as these. To update Windows:

  1. Open the Settings app and go to the Update and Security group of settings. Select the Windows Update tab.
  2. Now click on Check for Updates button and let Windows download the latest updates for your PC.
  3. Once the updates, are complete and you reboot your system, go to Skype > Video Settings and check if your webcam is working.

8. Roll-back Windows Update

Sometimes Windows Update can break the webcam compatibility of your webcam with Skype. If you know a recent update has been causing problems with the webcam, you should uninstall it. To uninstall a recent update, follow these steps.

  1. Open File Explorer and paste the following in the location bar.
Control Panel\Programs\Programs and Features
  1. Click View Installed Updates in the column on the left.
  2. Look for recent updates and select the problematic update.
  3. Click Uninstall at the top.
  4. Allow the update to uninstall, and then restart your system.
  5. Open Skype, go to its settings, and select the Audio and Video tab to check if your camera is back again

9. Update Skype

Open the Microsoft Store app and go to your library. Select the Downloads tab and click ‘Check Updates’. Update Skype if an update is available.

10. Update Drivers for external Webcam

If you are using an external webcam for Skype, then it is suggested to use the disk that comes with the camera and update the drivers. In case there is no disk available, search for the camera model online and you will be able to find the updated drivers. Many users have fixed their Skype webcam issues (for detachable webcams) using this method

Conclusion

Skype’s webcam issue bars any video chats. It is an issue that can be resolved by one of the methods that have been provided here. In case you have a work-around or a fix to this problem, share it with the community in the comments section below.

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How to Fix Microsoft Teams Duplicate Login Error [Guide]

Login errors in an app often prevent you from using it altogether. Some apps allow users to use them with or without an account but Microsoft Teams is not one of them. With Microsoft Teams users become a part of teams, share documents, having online meetings and for all that, an account is required. This means that if Microsoft Teams is an integral part of your workflow you can’t log in to it, you’re not going to get anything done until you fix the problem.

One common login error in Microsoft Teams is the Duplicate Login error. Microsoft Teams isn’t able to differentiate between the desktop client login and web app login. This means that the users are logged into their accounts from the web interface and are trying to login to a desktop application as well. There are plenty of apps that can work in this same setup but Microsoft Teams sometimes throws an error. Here’s how to fix it.

Duplicate Login Error (Microsoft Teams)

Microsoft Teams Duplicate Login Issue [Fix]

Here are some step by step guides to fixing the Microsoft Teams Duplicate Login issue:

1. Sign out of MS Teams web interface

Sometimes the login error can be resolved by signing out of the Microsoft Teams web interface. If you aren’t signed into it, you can move to one of the other solutions. If you are signed into Microsoft Teams web, sign out.

  1. Visit Microsoft Teams web.
  2. Click your profile icon at the top right.
  3. Select Sign out.
  4. Once you’re signed out, open the Microsoft Teams desktop app and try signing in again.

2. Cleaning the Microsoft Teams Cache

Cache files are often responsible for app errors. It’s not just Microsoft Teams. Plenty of other apps that have a cache (such as your browser) run into trouble because of it. The fix is to clean the cache. Here’s how you can do it for Microsoft Teams.

  1. Exit Microsoft Teams. The app should be closed, not just minimized to the system tray.
  2. Right-click the taskbar and select Task Manager.
  3. Explore the Processes tab for anything related to Microsoft Teams, select it, and click the End Task button at the bottom right.
  4. Open File Explorer and paste the following in the location bar.
%appdata%\Microsoft\teams
  1. Delete the following folders.
    • Application Cache
    • Blob_storage
    • Cache
    • GPUCache
    • Databases
    • Local Storage
    • IndexedDB
    • TMP
  1. Once the files are deleted, reboot your system and sign into Microsoft Teams.

3. Reinstalling Microsoft Teams

Here’s how you can uninstall and reinstall Microsoft Teams.

  1. Open the Settings app.
  2. Go to Apps>Apps & Features.
  3. Scroll down the list of apps and select Microsoft Team.
  4. Click the uninstall button.
  5. Once the app has been uninstalled, reinstall it.
  6. Download the latest version of MS Teams from here and Install it.

4. Flushing DNS Cache

Flushing the DNS cache on your system can help resolve sign-in issues with all sorts of apps and Microsoft Teams is no exception.

  1. Open Command Prompt with admin privileges.
  2. In the Command Prompt window, enter the following command and tap Enter
ipconfig /flushdns

Conclusion

Microsoft Teams is a complete office collaboration suite that is now helping more than 12 million people globally to work as part of a team and achieve organizational goals. It’s being put through its paces like never before and new bugs, as well as unresolved old ones, are coming to light. Sign in problems is a common one but the fix isn’t too hard.

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Fix Unable to Connect to Microsoft Teams Meetings (Guide)

Microsoft Teams is used throughout the world to work with teams, hold meetings, and collaborate on documents of all types.  There are times when errors such as the inability of a user to join meetings come-up. This inability to connect to MS Teams meetings is a rare error and is caused by the client-side of the software. The reasons can be a shaky internet connection, computer’s firewall, antivirus program not allowing the connection, or that you have an older version of the software that doesn’t match with updated connectivity protocols.

Unable to Connect to Meetings (Microsoft Teams)

How to fix Microsoft Teams Not Connecting To a Meeting

There are several ways that you can try to fix this issue. If you’re in a pinch and a meeting is about to start, use the web client via your browser and then return to these fixes after because some of them take time, and require restarting the client or your PC.

1. Run Network Troubleshooter

Most network service related errors that arise in Microsoft Teams have to do with connectivity issues and your own system and not with the app itself. Running the internet connection troubleshooter can fix most of them.

  1. Open the Settings app, go to Update and Security, select Troubleshoot, and select Internet Connections.
  2. Allow the troubleshooter to run and apply all changes that it recommends.
  3. Restart the system.
  4. Open Microsoft Teams, sign in, and try the meeting again.

2. Allow Microsoft Teams through Windows Firewall

Several antivirus software firewalls do not allow the Microsoft Teams to connect with remote servers. Without these connections, you cannot become a part of a Microsoft Teams meeting. Various antivirus software have different ways to tackle this issue, we will be focusing on the in-built Windows Defender Antivirus.

  1. Open File Explorer and enter the following in the location bar. Tap Enter.
Control Panel\System and Security\Windows Defender Firewall
  1. Click on the “Allow an app or feature through Windows Defender Firewall” in the column on the left.
  2. Click Change Settings (you will need admin rights).
  3. Scroll through the list of apps and find Microsoft Teams. It is going to show up as teams.exe and not as Microsoft Teams. If Teams.exe isn’t there, look for Skype business.
  4. Enable the app for both public and private networks and click OK.
  5. Reboot your computer and you will be hopefully able to join MS Team meetings.

3. Update Microsoft Teams

Problems with Microsoft Teams are sometimes specific to a specific version of the app. To be precise, this particular error goes away if you update to version 1808 of Microsoft Teams. Check the version or just update the app.

  1. Open Microsoft Teams.
  2. Click on your Profile icon.
  3. Click on Check for updates and let Microsoft Teams check and install all new updates.

Conclusion

Microsoft Teams is getting an influx of new users who are already Office/Microsoft 365 users/subscribers. The new users are also bringing in different system configurations which means if there were previously undiscovered bugs, they’re all coming to light. Regardless, the bugs can be fixed in a few simple steps.

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[FIX] Microsoft Teams File is Locked Error on Windows 10

A lot of users are currently reporting a file locked error in Microsoft Teams desktop client. Due to this issue, real-time collaboration is affected because of the user’s inability to open, view, edit, and comment on files. In this guide, we will go over different methods that users can use to fix this error. 

(FIX) File is locked error on Microsoft Teams

How to Fix the File is Locked Error

The File Locked Error appears when users try to access files that have been shared with them for editing. The file doesn’t open, and that in turn prevents users from editing it.

1. Clearing Microsoft Office Cache

Microsoft Teams has Office integrated in it which is what it uses to open files. If there’s a problem with the Office cache, it may prevent users from opening files in Microsoft Team. Clearing the cache can help fix the problem.

  1. Open File Explorer.
  2. In the location bar, enter the following and tap Enter.
C:\Users\[Username]\AppData\Local\Microsoft\Office\16.0
  1. This will open the cache folder. Locate and delete FSD and FSF files.
  2. Reopen Microsoft Teams and see if this resolves your issue.

2. Reset Office Upload Center

  1. Use Windows Search to look for the Office Upload Center and open it.
  2. Click ‘Settings‘.
  3. On the ‘Microsoft Office Upload Center Settings‘ window click ‘Delete Cached Files‘, and confirm that you want to delete them.
  4. Open and Sign out of Microsoft Teams.
  5. Relaunch Microsoft Teams and log in.

3. Update Microsoft Teams

A lot of users reported resolution of this issue after updating their Microsoft Teams to version 1808. If you’re running an older/outdated version, update it by following these steps.

  1. Open Microsoft Teams on your desktop.
  2. Click on your Profile icon.
  3. Click on Check for updates and let Microsoft Teams check and install new updates.
  4. Restart your computer and see if the problem still exists.

4. Edits from SharePoint

Some files will still show errors even after the above methods have been used. In that case, it’s a good idea to ‘Check out’ the file. Check out basically is a way to download the file from the SharePoint space that Microsoft Teams shares/saves files to.

  1. Select the file and click on the more options button at the top.
  2. From the menu, select Check Out.
  3. Access the file again in Microsoft Teams.

5.  Leaving and Rejoining a Team

Some users have had success with this method as well. To leave and rejoin the team, please follow these steps:

  1. Click on ellipses (three dots) in the left column next to the team you want to leave. You only need to exit the team that has the locked file error. You don’t have to leave all teams added to the app.
  2. Click on leave teams and you will be removed from the team.
  3. Once you’ve left the team, click the ‘Join or create team’ option at the very bottom of the left column, and either search for the team, or use a code to join it.
  4. Now check the problematic file again and see if it is unlocked.

6. Checking the file status on Microsoft Teams Web App

According to some Microsoft Teams users, one of the major reasons for files with a locked status is dual rendering. To check if the dual rendering of the file is causing the locked file error, proceed with the following: ( Just a side note that we tried to reproduce this scenario with a web and desktop client but we did not get the file locked error.)

  1. Log into Microsoft Teams Web App
  2. Navigate to the file in question.
  3. If the file’s status is showing as open, then close the file.
  4. Log out from the MS Teams Web app.
  5. Launch Microsoft Teams and see if the file status has changed to open from locked.

Conclusion

We have listed 6 methods that have either been tested to work by us or have been tipped us by the all-time active AT community. This guide is compiled to help you fix the file locked error in Microsoft Teams with 6 different options. We hope that one of them will work for you. If you have a suggestion or a workaround that fixes this issue for Microsoft Teams, please share it with the community in the comments section below.

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How to Fix Microsoft Teams Error Code CAA7000a (SOLVED)

Microsoft Teams is an online collaboration tool that has simplified remote working through real-time collaborations, file sharing, video and voice calls, and more. The MS Teams software sometimes throws an error code CAA7000a. This is a network-related error and primarily occurs on the desktop client of MS Teams making the software unusable. In this guide, we will review different methods that can help us get rid of this error.

How to Fix Microsoft Teams Error Code CAA7000a

MS Teams Error Code CAA7000a: Working Solutions

There are times when the error code caa7000a becomes a nuisance to deal with. You might have to hop on an important video session that is hindered by this error. So here’s what you could try:

1. Login via the web client

The quickest possible fix here is to log in to your Microsoft Teams account through the web app.

It’s been reported that the error code caa7000a is usually an issue faced by the desktop client of Microsoft Teams.

You can log in to MS Teams by going to https://teams.microsoft.com/ and log in using your MS Teams credentials. If this doesn’t fix your problem, try the ones below.

2. Network Services Issues and Troubleshooting

The Microsoft Error Code caa7000a can also occur – but please note this rarely happens – due to a bug in the network services from the vendor-end.

It is best to cross-check if you can log in to MS Teams through the mobile app.

If you are unable to login with your credentials through the MS Teams mobile app, then there is a possibility that this is a vendor-side issue. You can contact your system or network administrator to find a possible fix and support.

3. Flushing DNS Cache

Another possible culprit for error CAA7000a could be network related, therefore it’s advisable to refresh the DNS cache of your machine.

To delete the Windows DNS cache, open a Command Prompt window with administrative rights.

  • You can do this by typing “cmd” in the search bar.
  • Right-click on the Command Prompt tab and select “Run as Administrator“.

In the Command Prompt window, enter the following and press Enter:

ipconfig /flushdns

This will refresh the DNS cache. A restart may be needed as well.

4. Reinstalling Microsoft Teams

Although it may not matter much what the cause of this is (corrupt files, etc) it does seem like a fresh install of Microsoft Teams has worked for many users facing this error. Here’s how you can uninstall and reinstall MS Teams.

  1. Type “Uninstall” in the search bar and click on “Add or Remove Programs“.

 

  1. Click to highlight the Microsoft Teams program.

 

  1. Click on the uninstall program tab.

 

  1. Once the program is completely uninstalled, reboot your computer.
  2. Now download the latest version of the Microsoft Teams from the official site. Click here to download.
  3. Navigate to the downloaded file location and install it.

  1. After the installation is complete, login with your credentials. Error Code caa7000a should be gone now.

Conclusion

These are some of the ways you can fix the Microsoft Error Code caa7000a for Microsoft Teams. However, it is important to consider that this is an error that has origins in the network services. Before embarking on utilizing the methods listed here, it is best to contact your system administrator and ask them for a solution. Many times, you’ll be helped right away and won’t have to take the pain of doing all the steps. In case you are familiar with a workaround or fix that we have not listed, please feel free to tip us or share it with the community in the comments section below.

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